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Bart Hendrickx SmallPosted by Bart Hendrickx
There was a lot to learn at the Questionmark Conference 2017, as my colleagues Chloe Mendonça and John Kleeman alluded to in their blog posts Reminiscing about Santa Fe and Assessment good practice: 6 tips from Santa Fe. I had the privilege to present several sessions and interact with a lot of customers. Here are the key things I took away from the conference:

People want to brand assessment delivery screens

This is not new: we have been supporting the branding and customization of assessment delivery screens for many years. The new Questionmark OnDemand Portal also offers various options  for branding the user experience, including for admin users – a new development compared to the classic Portal. However, most people are especially interested in customizing the way assessments are delivered to participants.

Roles and permissions can be a little daunting

The new Questionmark Portal offers many capabilities relating to roles and permissions. Refer to these blog posts from last year to get an idea: Role-based permissions: A how-to guide part 1 and part 2. While people appreciate the power of Questionmark OnDemand’s roles and permission management, they also understand that sometimes it requires a specific combination of permissions to get a role “just right”. We received several suggestions from customers on how to make this part of the software more welcoming to new users.

Integrations with Learning Management Systems remain important

Again, not something new but it was interesting to experience just how important LMS integrations are for our users. Questionmark has been supporting several integration standards for a long time. We have also enhanced the ubiquitous SCORM integrations by making it possible to include SAML in the workflow. This enables customers to combine SCORM’s launch and track capabilities with SAML’s security and demographic mapping, resulting in more secure assessment delivery and additional participant demographics that can be used in reports.
I would like to thank everyone who shared such useful feedback with us.