Industry leadership

February 2022

The “A Data-Driven Approach to Closing the Skills Gap” Report

A growing gap between the skills employers need and those available in the workforce is a persistent topic of conversation.

How they go about upskilling their people, is a decision that employers have to get right. And it is impossible to make the best decisions without access to the right information.

This report looks at the business case for reskilling workers, the growing role of data in HR and people management and how staff skills assessments can help create a meaningful skills audit.

January 2022

The “Solving the Modern Skills Shortage in 2022” Report

The world faces a sharp skills shortage. Graduates are entering the workforce without the modern skills they need to be work ready.

Only a renewed dedication to learning and training can address the gap between the skills organisations need and those available in the workplace.

Without perfecting the online experience, organisations will struggle to give learning the priority it needs in 2022.

Robust and regular online assessments are essential to building a first-class learning experience. This report shows why perfecting the online learning experience is more important than ever.

December 2021

The “Modern Skills for 2022” Report

“Change is the new constant.” It’s already become a cliché, but it continues to ring true. Business leaders across different sectors and industries agree that volatility will remain a primary business challenge in 2022.

As a result, employers must promote skills among their workforce that will enable them to manage that change. Each organisation must be clear what skills they need to thrive. But knowing what they require is only half the battle.

This report looks at the common skills which employers will need in 2022 and the challenges to securing them among the workforce.

November 2021

The “Train to Retain” Report

How do organisations retain their most engaged staff? Offering high-quality development opportunities, in particular training and upskilling, could be key.

But that doesn’t mean poorly attended, generic workshops scheduled once a quarter. The training needs to be tailored to the individual, not just content, but how it is delivered as well.

How do employers deliver this, while making sure the training meets the needs of the business?

This report explores how organisations can overcome the barriers to creating and delivering great training and the role of assessments, certifications and digital badging.

October 2021

The “Getting the Best on Board” Report

Now more than ever, employers need their new recruits to hit the ground running. But it’s taking too long to get new joiners up to speed.

What happens in a worker’s earliest days with their employer can set the tone for their entire tenure. The better the structured onboarding process, the more likely they are to get up to speed quickly.

Successful onboarding helps employers hold on to the best talent and increases staff engagement and performance. Despite, the importance of onboarding, too many firms are failing to get it right.

This report explores how getting good information from staff assessments can help employers create the best possible onboarding experience.

August 2021

The “Modern Skills for a Post-Pandemic” Report

The Covid-19 pandemic, coupled with increasing automation, has caused a revolution in the modern skills firms need to thrive.

Many firms recognise the need for a radical rethink. They are examining how they structure teams, serve customers and respond to ever-changing circumstances. To do this, they need a new range of modern skills.

Having real information on a candidate’s skills, values and goals means employ. This report demonstrates how measuring employee skills gives leaders the starting information they need to make better decisions on training, development and recruitment.

July 2021

The “Skills, Culture, Vocation: Finding the Right Recruits” Report

Recruitment is ramping up. Now more than ever, employers need to get recruitment right. Bad hiring decisions come at a cost.

Choosing the right hire is about much more than casting the net around for the most qualified candidate.

Having real information on a candidate’s skills, values and goals means employers can recruit staff who will boost productivity and contribute to culture. This report explores how staff assessments can help employers make the best possible hiring decisions.

May 2021

The “Overcoming Bias and Building Diverse Business Success” Report

Nurturing a diverse workforce is essential to success. But employers often struggle to build teams that reflect the whole population.

Measuring the skills and attitudes of the workforce with online assessments can give employers the information they need to make better, objective people decisions.

This report shows how employers can nurture diversity and create a more inclusive culture.

April 2021

The “How to Build a Tech-Enabled Workforce” Report

Technology is revolutionising every aspect of how we do business.

As new systems and applications permeate into every aspect of business life, so must the skills to manage them. Many workers recognise that they don’t have the requisite skills. And they know that their future career prospects depend on their ability to adapt.

This report identifies the most important skills that workers must develop to make the most of technology and explains the cultural shift that organisations must prioritise to build an adaptable workforce that can respond to the new opportunities technology brings.

March 2021

The “Managing a Post-Pandemic Workforce” report

The time has come for employers to focus on the future. New opportunities await as the global economy begins to resurge. How can employers ensure that their workforce is set up to take advantage of the opportunities that come with economic recovery?

Each employer must ensure they create the right working environment that boosts productivity, drives engagement and retains the best staff.

This report shows how measuring workforce skills through tests and assessments can give employers the information they need to make the best decisions and ensure the workforce has the up-to-date skills to be productive.

February 2021

“The Myth of Certainty” report

Every business and organisation shares two recent experiences. Their 2020 business plan became redundant quickly and writing a meaningful strategy for 2021 was almost impossible.

Even the medium-term future is unknowable. How long social distancing measures will last is a mystery. No one can be sure whether new strains of Covid-19 will further disrupt daily life. How consumer habits will adjust and settle for the long-term remains impossible to predict.

This report sets out how employers must develop business plans that anticipate the need to constantly rotate between surviving, adapting and thriving.

January 2021

The “Continuous Skills Improvement” report

The challenges of Covid-19 and the resulting remote working initially made training harder to deliver. But the employers that invested in their people’s skills are also those that have shown the greatest resilience to economic uncertainty.

This report sets out a different approach: continuous improvement. This recognises that perfection does not exist. Instead, it puts the focus on developing a cycle of ongoing improvement. This means employers can respond to changing needs and new requirements far more quickly than if they rely on static programmes.

Learn about developing relevant skills in a changing business environment in this report.

December 2020

The “Remote Working: from Surviving to Thriving” report

A year ago, working from home was often a perk of the job. Last spring it became a tool of survival. Now, remote working must become a springboard for future success.

With full-time remote working now more than a temporary fix, employers are having to deal with greater expectations. The decisions that employers make about managing their people can unlock the potential that ensures businesses and organisations rise to these challenges and thrive.

This report shows that the information from online staff assessments can give employers the reliable information they need to make good people decisions.

October 2020

The “Making Better Decisions and Engaging a Remote Workforce” report

Engaging and motivating the workforce has never been more challenging. The factors that prevent employers from performing at their best are exaggerated by Covid-19 and the widespread remote working which has been made necessary by social distancing measures.

This report explores how the information from online staff assessments can help give employers a true picture of what’s happening with their workforce so they can make good decisions around staff engagement. Assessments help employers ensure they get the most out of remote workers and give their teams the support they need.

Beyond Decision Bias: Making Objective People Decisions

September 2020

The “Beyond Decision Bias: Making Objective People Decisions” report

In the past three decades, a growing body of research has highlighted the dangers of ‘cognitive bias’ in decision making. 

Research on cognitive bias has long been discussed by leaders and decision-makers.  At times, training has been introduced to combat it.  Now more than ever, leaders can rely on a wealth of data sources to challenge assumptions.  But inconsistent or unreliable data can lead to the wrong decision, costing time and money.  The problem is far from solved.

This report demonstrates that cognitive bias remains a problem, even in a business environment that celebrates making data-driven decisions. 

Workplace Training Without the Water Cooler

August 2020

The “Workplace Training Without the Water Cooler” report

While many are eager to analyse which industries will survive the Covid-19 crisis, it’s clearly too early to tell. The situation is ongoing and social distancing measures linger.

But it is possible to make one bold prediction: organisations that are investing in their people will be the ones that continue to thrive.

This report will demonstrate how assessments can identify problems, point the way to solutions and help employers make the right people-decisions, rethink training and preserve productivity.


July 2020

The “Reimagining Recruitment Decisions” report

Hiring decisions matter. How can employers make better decisions and navigate a constantly shifting business environment?

Testing and assessing staff pre-hire can give employers the fair, valid and reliable information they need to make better recruitment decisions. After implementing assessment technology, 76% of corporations have seen an increase in the quality of hire.

This report will explore the challenges with recruitment, examine the ‘recruitment revolution’ and explain how assessing staff pre-hire can improve the quality of recruitment.

June 2020

The “A Matter of Trust” report

Times are changing rapidly. The decisions that employers make relating to their people matter now more than ever.

Concerns around personal privacy could prevent employers from getting the vital information they need to make good people decisions.  

This report will help assessment, human resources and learning and development professionals be sure that they are getting the right information about their people to make fair and informed decisions while addressing privacy concerns and build trust.

April 2020

The “Remote Success” report

Long before the world knew the name COVID-19, 2020 was predicted to be the year of working from home.

But no one could have predicted the urgency and scale with which new working solutions would have to be tested. Governments around the world have ramped up social distancing measures. Working from home has been identified as a major pillar of business continuity.

In this report, we explore the stresses and struggles that all organisations are experiencing as they move to remote working, identify the emerging types of home worker and demonstrate that by investing in remote assessment of staff, leaders can acquire the information they need to ensure success in a radically new environment.

March 2020

“The need to know” report

The decisions that businesses and organisations make matter. Too often critical business decisions are ill-informed, based on bad information or made by those who are not qualified to do so.

In this report, we explore the business needs that lead organisations to invest in assessments and the challenges they face with delivering them.

We also summarise how organisations overcome these issues and use assessments to transform decision making.

February 2020

The “world’s worst business decisions” report

Decisions matter. So how can organisations make more informed decisions?

To emphasise why organisations need to be serious about making informed decisions, we’ve explored seven ill-judged business mistakes.

Download the report to read about some of the decisions that have gone down in history and how assessments can help.

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