Assessments are critical to building training programs that boost employee retention

November 24, 2021 — Businesses may be at risk of losing significant numbers of employees in the “Great Resignation”, but research suggests that the right training could help improve retention rates. Questionmark, the online assessment provider, is calling on employers to ensure that their training and development programs are really working.

A poll by Gallup found that 57% of workers want to update their skills, with 48% prepared to switch jobs to get that opportunity.1 This feeling was strongest among younger generations. But more than half (53%) of those over the age of 55 also considered upskilling “very” or “extremely” important.

However, organizations need to implement the right training for it to be effective, according to a new report from leading online assessment provider, Questionmark. The report highlights that challenges to delivering appropriate training – including generic programs, measuring training effectiveness and logistics – can be overcome by assessing participants before, during and after training.

John Kleeman, Founder of Questionmark, said: “Organizations wanting to reduce churn among high-performing employees need to put skills development at the heart of their retention strategy. But it is crucial that they know the training they deliver is working.

“By assessing participants before, during and after training they can be confident that courses are being offered to the right people, participants are learning what they should and that the knowledge has stuck six months down the line. By ensuring that training is relevant to the employee, leaders can increase engagement with development programs and give valued staff additional reasons to stay with their employer.”

The report, “Train to Retain: why great training – and the right assessments – can help employers overcome the Great Resignation” is available to download from the Questionmark website.

About Questionmark

Questionmark unlocks performance through reliable and secure online assessments.

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management platform offers rapid deployment, scalability for high-volume test delivery, 24/7 support, and the peace-of-mind of secure, audited U.S., Australian and European-based data centers.