LONDON, UK —  November 19, 2019 — Questionmark, the leading provider of enterprise-grade assessment software, is expanding its professional services offering to ensure organizations get the most out of their assessments. Questionmark will now provide a range of services to make it quicker and easier for customers to get value from their digital assessment programs.

Implementing assessments correctly to avoid cheating, bias or other undesirable influences requires specialist knowledge. Questionmark’s professional services will provide short term or permanent support to help organizations deliver valid, reliable, fair and legally defensible assessments. This helps ensure that organizations can meet their compliance requirements and maximize their learning and development investment.

As part of its professional services offer, Questionmark will help organizations with the technical elements of assessments. This includes setting up and deploying the assessment platform, configuring it at enterprise scale, migrating from existing systems, automation of assessment administration and delivery, and more. Questionmark will also help with assessment authoring to ensure that every paper meets exacting standards, as well as auditing existing assessments using industry best practice. All of these services can be provided on-site or remotely.

To deliver some of the services within the professional services offering, Questionmark has partnered with professional consultancy service AlphaPlus. Experts from AlphaPlus will help Questionmark customers with test design, writing, reporting, and more. These services will be provided through Questionmark’s consulting arm to deliver a higher quality output at every stage; from properly constructing assessments to expertly evaluating results.

John Kleeman, Questionmark Founder and Executive Director said: “In addition to our enterprise-grade assessment software, we are excited to provide companies with the skills that they may lack in-house, to ensure that every assessment is valid, fair, reliable and defensible. Working with AlphaPlus to provide some of these new professional services will enable organizations to get even more value from our assessment platform.”

Lars Pedersen, CEO at Questionmark, added: “Expanding our professional services offering is the logical next step in helping our customers to unlock the potential of their organization and its people. Customers can now choose the individual services they need, or they can rely on Questionmark to run their whole program. Given that so many organizations base critical decisions on their assessment programs, it is vital that they are run correctly, and as efficiently as possible.”

John Winkley, Director at AlphaPlus said: “We are thrilled to be working with Questionmark to provide world-class professional services, so that firms around the world can make the most of their assessments. The combined offer will be of significant benefit to Questionmark’s customers.”

About Questionmark

Questionmark provides a secure enterprise-grade assessment platform and professional services to leading organizations around the world, delivered with care and unequalled expertise. Its full-service online assessment tool and professional services help customers to improve their performance and meet their compliance requirements. Questionmark enables organizations to unlock their potential safely and securely, by delivering assessments which are valid, reliable, fair and defensible.

Questionmark offers secure powerful integration with other LMS, LRS and proctoring services making it easy to bring everything together in one place. Questionmark’s cloud-based assessment management solutions offer rapid deployment, scalability for high-volume test delivery, available 24/7 support, and the peace-of-mind of secure, audited U.S. and European-based data centres. Questionmark’s flexible APIs and support of major industry standards ensure interoperability with a variety of enterprise systems.

Complete details are available at

About AlphaPlus

AlphaPlus is an education service business that specialises in standards, assessment and certification. We help our clients design, develop, deploy and evaluate qualifications and their underpinning assessments. 

We work with our customers across many types of education (school, college, vocational and professional education) both in the UK and internationally. Sometimes our work starts with helping people to write better tests and questions. At other times it involves undertaking statistical analysis of assessments to check they are fair or reviewing the way assessments are run to check that they are consistent. We’ve all done exams where we felt we didn’t get a fair chance to shine – at AlphaPlus we work with the people who run these assessments to help give everyone a fair chance.