Posted by Jim Farrell
As I started thinking about what I wanted to blog about, I couldn’t get past the podcast done by our very own Joan Phaup and Dr. Will Thalheimer of Work-Learning Research on the use of feedback. One of the most powerful features in Questionmark Live is the ability to leave choice-based feedback. I will likely have many blog posts on this topic and Dr. Thalheimer’s white paper, but let’s start at the beginning:

Retrieval is more important than feedback. The role that feedback plays is to support retrieval.

This statement by Will seems simple, but it helps to understand how to write good feedback. There are so many things to think about when creating feedback in a question.

  • When is the retrieval opportunity presented?
  • What is the feedback for a correct answer?
  • What is the feedback for an incorrect answer?

How does Questionmark Live fit into this? Well, it is pretty easy to write feedback for late-in-learning retrieval since you are only trying to get the learner back on track. It is the early-in-learning feedback that needs to be more extensive so it can help the learner develop pathways to information to support later retrieval. Allowing a subject matter expert (SME) to create extensive feedback in Questionmark Live will ensure that your feedback is detailed and accurate. No one is expecting the SME to be an expert in question writing. You may need to tweak the question once you bring it into Perception, but your feedback will be far more powerful if you glean it from someone who knows about a subject in depth.

Multiple Choice Question with Feedback Showing

I really encourage you to read Dr. Thalheimer’s white paper to help you use feedback to improve the learning process.