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Account management and onboarding

A dedicated account manager and support technician is assigned to customers.  The service includes regularly scheduled business reviews, customer case/issue ticket support and resolution.

A dedicated implementation and onboarding specialist/team is available to ensure an efficient and effective rollout of Questionmark.  We offer the following services: roles and permissions guidance, configuration guidance, content migration, integration, custom reporting, branding, assessment templates, and more.  Product training is available at the customer’s location or remotely via a virtual session.