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Posted by John Kleeman

Questionmark’s European user conference starts this Sunday in Amsterdam. I’m really looking forward to the event and wanted to share my enthusiasm with you.
Questionmark users are usually passionate about assessment and are often the visionaries and leaders of assessment within their organization. Questionmark staff are also passionate about assessment and work from many different places. So our  conferences – European and American – are a special opportunity for us all to get together in person, meet old friends, make new ones, and speak about assessment : how we can do it effectively on computers (and now mobile devices), and how to use and improve Questionmark software.
Usually my schedule at our conferences puts me in Product Central, engaging with focus groups on how the product should be better, but this year our product management team will be taking the lead there and I’m hoping to spend more time listening to our user experience presentations. This year in Europe we’ll hear the following case studies:

  • One of the world’s largest banks explaining how they are allowing people to invigilate (proctor) themselves but retain trust in the process for compliance purposes
  • Johnson Controls describing how they have implemented a certification programme with Questionmark
  • KU Leuven, one of the oldest universities in the world and with a great depth of technical knowledge, speaking on high-volume delivery and extending Questionmark
  • Experience from the Open University of the Netherlands about implementing Questionmark Perception in their freedom of time, place and pace philosophy
  • A session on advanced item types from an innovator at Vrije Universiteit Amsterdam
  • Experience from a new user, Rotterdam University, which started in 2009 but have already delivered 10,000 assessments
  • An update from ECABO about using Questionmark with psychometric validation for high stakes exams in the Netherlands

I hope to attend most of these sessions. And I’m looking forward greatly to seeing Questionmark colleagues, Questionmark partners and Questionmark customers, where for a few days we’ll exchange information, ideas and return to work re-charged to continue improving the world of assessment.
For those of our customers who are not coming, you can follow us on twitter (#qm10) and live blogging. We’ll also post handouts after the event. I hope you will join us in 2011 in Los Angeles or Europe.