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Posted by John Kleeman

The International Test Commission (ITC) is a federation of national associations of psychologists and other experts in the field of psychological testing. Several eminent Professors of Psychology sit on the commission’s council. They’ve recently produced a four-page guide, “A Test-Taker’s Guide to Technology-Based Testing”, which is freely available on their website.
If you are looking for a simple but authoritative guide to give to people new to computerized assessment, this could be a useful resource. (For a fuller guide to other standards for defensible assessments, see Greg Pope’s blog article on this subject.)
The ITC provides 10 guidelines that test-takers should expect of people preparing tests, and also 10 things expected of test-takers. I’m pleased to see that many of the improved capabilities in version 5 of Questionmark Perception directly help meet their guidelines.
One guideline requires that hardware and software to take a test on should be suitable, and Questionmark Perception’s Browser Check, which checks the configuration of a participant’s browser to ensure compatibility (much improved in version 5), will be a key part of this for many Questionmark users.
Another guideline covers procedures for dealing with problems such as technical failures and other distractions. Our improved Save As You Go capability in version 5 helps minimize such problems: It uses HTML technology built into every browser and can save the answer after every question. This also makes it easy to resume an assessment, and if any problems arise will help minimize them.
The guidelines also cover ensuring that adjustments are available for test-takers with disabilities. Perception version 5 provides many such adjustments,  and our best practice guide for creating accessible assessments (available to our Software Support Plan customers) helps people use these tools effectively.
Other guidelines include providing practice test questions, ensuring security, ensuring confidentiality and providing password protected results and timely feedback, all of which can be done well in Perception.
Any Questionmark Perception user should be able to structure their assessments to meet the guidelines, and if you’re looking for a simple document to check if you’re following some simple good practice, these guidelines are short, readable and freely available online.